Privacy Policy

1. Introduction

ZapUp (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our website and services (“Services”).

2. Information We Collect

  • Personal Information: We collect personal information that you voluntarily provide to us with your informed and explicit consent. This may occur through actions such as completing online forms on our interfaces, inputting data into designated fields, or authorizing access via OAuth-enabled consent screens. The information collected may include, but is not limited to, your name, email address, phone number, and payment details.
  • Usage Data: We may automatically collect certain information related to your interactions with our Services. This includes data such as your IP address, browser type, device identifiers, access times, and pages visited. This information helps us understand usage patterns and improve service performance.
  • Cookies and Tracking Technologies: We utilize cookies and similar tracking technologies to enhance user experience and analyze site traffic. These tools allow us to collect data about your interactions with our website and Services. You have the ability to control or disable cookies through your browser settings at any time.

3. How We Use Your Information

Service Provision
We process your personal information to deliver, operate, and maintain our Services, facilitate transactions, and communicate with you regarding your account or service activity. We strictly adhere to Google’s API Services User Data Policy and do NOT use information obtained via Google Workspace APIs to develop, train, or improve generalized AI or machine learning models.

Service Improvement
We may use aggregated and anonymized data to better understand how users interact with our Services. This helps us improve functionality, enhance performance, and develop new features in compliance with applicable privacy standards.

Marketing Communications
With your explicit consent, we may use your contact information to send you product updates, promotional offers, and service announcements. You can withdraw your consent or opt out of such communications at any time via the unsubscribe link in the email or by contacting us directly.

4. Sharing Your Information

Third-Party Service Providers
We may share your personal information with vetted third-party service providers who perform functions such as payment processing, hosting, data analytics, or customer support on our behalf. All such providers are contractually obligated to safeguard your information and act in compliance with GDPR/CCPA and relevant data protection laws.

Legal Obligations
We may disclose your information where required to do so by law or in response to valid legal requests by public authorities, including law enforcement or regulatory agencies.

Business Transfers
In the event of a corporate merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction. Any such transfer will be handled in accordance with applicable privacy laws and this Privacy Policy.

5. Disclosure and Google API Use

Personal data collected through our website and applications is processed solely by ZapUp and will not be shared with unauthorized third parties. Limited data may be shared with ZapUp’s partners to provide operational support in delivering the Services.

We strictly follow Google’s API Services User Data Policy, including the Limited Use requirements. We do not share, sell, or use Google Workspace API data for advertising purposes or any unauthorized activities.

We request explicit user consent for all functions involving Google Sheets or Workspace APIs. Any access to user data is limited to the scope disclosed on OAuth consent screens and is used solely for the specific functionality requested by the user.

6. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, or loss. While we strive to secure your data, no method of transmission or storage over the internet can be guaranteed to be 100% secure.

7. Your Data Rights

You have the following rights regarding your personal data, subject to applicable laws:

  • Access and Rectification: You may request access to or correction of your personal data.
  • Erasure: You may request deletion of your personal information, except where we are legally obligated to retain it.
  • Restriction and Objection: You may object to or request restriction of data processing under certain circumstances.
  • Data Portability: You may request a copy of your data in a structured, machine-readable format.
  • Opt-Out: You can opt out of marketing communications at any time without affecting your access to the core Services.

To exercise your rights, contact us at support@zapup.marketing.

8. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal data from individuals under this age. If we learn that we have collected such data, we will delete it promptly in compliance with applicable laws.

9. Updates to This Policy

We may revise this Privacy Policy periodically. Material changes will be communicated by updating the policy on our website and, where appropriate, through email or in-app notifications. Continued use of our Services after changes take effect indicates your acceptance of the updated terms.

10. Contact Information

For questions, concerns, or requests related to this Privacy Policy or our data processing practices, please contact:

ZapUp Privacy Team
📧 support@zapup.marketing